racoma.com.phJ. Angelo Racoma on technology, economics, writing, problogging, and getting things done

My Bayantel DSL connection has been slow lately, and I’ve been experiencing some intermittent connections. That would’ve been okay if my connection were just for personal use, but since I use it for work, then I can’t afford to be cut off just when timing is critical. I’ve had important chats, VoIP calls and upload cut off and it while it would usually take a few clicks to reconnect (via router) there are some cases when the connection would be down for five minutes or more.

One other thing, I can’t seem to download using bittorrent anymore. Files that used to take 30 minutes to 1 hour of download (like a 350+ MB Linux .ISO file) would now take days. This is disappointing.

I recently received a call from Globe telemarketers (I wonder where they get my contact info) telling me they have a package almost similar to my current Bayan DSL, but only faster. For PhP 1,295 I get a 1 MBPS connection, a landline subscription and some free gadgets like an inkjet printer, webcam and headset.

Personally, I don’t care for the gadgets. I already have an inkjet printer (which also serves as my scanner and copier), and most of my computers have built-in webcams and mics. What I have been looking for is a package that also gives free hours or minutes with local WiFi providers. Globe broadband does offer free one hour Globe WIZ access per month with the PhP 1,295 package. That’s not much, considering that only costs about PhP 100 or so prepad, and that I could connect using my HSDPA enabled mobile phone (thru bluetooth) for only PhP 20 per hour (P5/15 minutes x 4).

I’m not so sure about the reliability of Globe Broadband connection in my area (UP Village), so I would like to get inputs from those who do have experience with Globe. This might help me decide whether to stick to Bayantel or switch.

Last month I got so excited about the PLDT Wireless landine SIM that Jepoy sent me. I wanted to see for myself how “wireless landlines” fared. And what made PLDT Landline Plus attractive was that you can plug the SIM card into any GSM phone. No need to purchase a phone based on other technologies (i.e., CDMA).

However, my expectations were not met.

Signal was good. Registering for a monthly prepaid plan was simple enough. And voice quality is generally OK. My biggest gripe is the interconnection with other networks, namely BayanTel.

I know I’m considered to be a BayanTel loyalist, as I’ve often reviewed their services here, and I’ve been a BayanTel subscriber for more than ten years now. Our home landline (and that of my folks’) is BayanTel-provided, and guess what: with the PLDT wireless landline, calling BayanTel phones is really a bother. You would not only have to redial once, but in many cases, your call would never push through even after many tries. In my case I don’t even get a “network busy” signal or message. My phone just disconnects after trying to dial a Bayantel number.

Receiving calls from Bayantel and other landline networks is not a problem, though. I can receive calls fine from any landline. But it seems impossible for mobile phones try to call PLDT wireless landline numbers.

And the promised text messaging system is still not in place. Even PLDT-to-PLDT.

In mobility and telecoms, interconnectivity is the name of the game. I remember the mid 1990′s, when PLDT was still the dominant telecoms provider, interconnectivity was such a big issue. And the new entrants’ (e.g., Bayantel, Globe, Digitel) survival largely depended on whether their users could call PLDT users and vice-versa. This was the same when SMS started to become popular.

I’m not sure if the problem is on PLDT’s or Bayantel’s side, but if “wireless” landline providers want to succeed in the market, then they better work on this fast!

The _in_ thing in the Philippine telco market today is the wireless landline service. It’s somehow a mix of mobile phone service and landline service: the focus is on voice calls, but the service is usually not limited within a home or office.

There are various reasons why the Philippines is called the texting capital of the world. For one, text messaging is cheaper than voice calls (at least in the country). Secondly, Filipinos are known not to be a bit on the shy side when it comes to communicating. So we would rather text than call because the impersonal nature of texting serves as a veil between the communicants–one doesn’t have to worry about emotions or reactions. And for the forgetful ones like myself, I like keeping info (or agreements!) in my SMS inbox, so I won’t forget.

The recent upsurge of “wireless landline” services, however, goes to show that telcos are tapping that unused capacity of their networks in bringing about a new service–something I would call a “hybrid” one, but something that others may consider bordering on marketing gimmick.

Until recently, wireless landline services had to be exclusively subscribed-to, and required exclusive handsets. Some networks even use systems that are not same as the most widely used standard here, which is GSM. Bayantel, for one, uses CDMA. And until recently, using wireless landline services meant using a full-sized telephone apparatus, complete with the wired handset and the base with antenna. Portable, true. But one might look silly walking around at the mall speaking into what looks like a wired landline phone (at least that was what I thought when the service first came out a year ago).

But then the candybar-type handsets came to be popular, also. These were as portable as your usual mobile phone, but without the limitation of per-minute charged calls.

And for about a year after wireless landline services were introduced, these were usually postpaid plans with unlimited outgoing calls and SMS messages. But now the trend is going towards prepaid.

Hands on with PLDT’s wireless landline service

So I’ve wanted one for the longest time. My wife preferred the large apparatus type unit (if ever we were to go for one). But we didn’t feel the need for it yet. So it was way below our to-do / to-acquire list. But I got an offer from fellow blogger Jepoy, who was giving out prepaid PLDT Landline Plus SIM cards.

What was really great about the PLDT service was that it was no longer limited to specialized handsets. One could acquire a PLDT Landline Plus Prepaid SIM card, plug it into any GSM phone (Smart locked or unlocked), and voila! You have service!

I got my SIM card in the mail this afternoon (after much anticipation through the weekend) and tried it out. Here are some photos and my initial thoughts.

* The service functions much like a regular prepaid GSM subscription, albeit a basic one. There’s caller ID, but there are not much bells and whisltes (like wireless Internet, call waiting, call forwarding, etc.)
* Voice quality is good–I would expect this of the Smart network. It does have an echo sometimes, though.
* Coverage is good so far. I would expect this of Smart, too.
* Interconnectivity is good, so far. From my Bayantel landline at home, I could connect 100% of the time. Other reviewers, though, say that interconnectivity is iffy at about 75%.

I tried the SIM on my LG KU250 (the one stolen and recovered). And for one to use a “wireless landline” SIM on such a phone would be overkill, as Max Limpag would say. The data connectivity features of the phone would just be put to waste. So later this week I’m off to get myself a cheapo basic phone (much like what I use as my main phone).

I had no problems activating the SIM from my home office. Jepoy says you need to be in an area where the Smart cell site is already upgraded to handle PLDT wireless landline activation. No problem on my end, though.

Jepoy posts a comparison between two of the more popular prepaid wireless landline services here. I’m a loyal Bayantel user, so I initially wanted to get a Bayantel wireless landline phone. But then I would have to purchase a new handset altogether (which is incompatible with the rest of the country’s networks), and a dedicated SIM. The advantage, though, is that Bayantel has per-call charging, while PLDT’s is per-minute. But that’s for outgoing calls. Knowing how ingenious we can be at penny pinching, many users would probably just use the outgoing calls to ask the other end to call back.

Then again, as earlier mentioned, the telcos may have just found a really smart way to extend the use of their existing networks by marketing the service as a “wireless landline” service, when they could, in fact, just introduce cellular plans that are more focused on cheap voice calls rather than text.

I’ll be road testing this service soon, so watch out for more insights.

Just got word from Bayantel DSL customer service that they have increased speeds across the board. New plan speeds are as follows:

* Plan 899 (PhP 899 per month) – from 384 Kbps now 768 Kbps, burstable to 1280 Kbps during off-peak hours
* Plan 1699 (PhP 1,699 per month) – from 768 Kbps now 1280 Kbps, burstable to 1536 Kbps during off-peak hours
* Plan 1999 (PhP 1,999 per month; new plan!) – 2048 Kbps
* Plan 2560 (PhP 2,560 per month) – from 1536 Kbps now 2560 Kbps

Apparently new subscribers as of Nov 1st of this year are getting these packages already. Existing subscribers have to request for an upgrade, which I find very inconvenient and unfair (because we don’t get it automatically). Still, this is a good move on Bayantel’s part, especially considering that their competitors are also increasing speeds.

Here’s one of my latest speedtest results:

There are a lot of bandwidth checking tools around, but speakeasy.net/speedtest and speedtest.net are a few of my favorites because of their simplicity. Also, speedtest.net lets me compare the speed of my local connection to the speed of my actual connection to the world (see my previous post ranting about Sky’s speed problems of late).

I’ve been trying to do some speed testing just recently, when I noticed I couldn’t access both speedtest.net and speakeasy.net . I initially thought that either these two services were down or I was having problems connecting to the rest of the world (much like during the December Taiwan earthquake, where the country’s major pipes were severed).

But I tried accessing these sites from a remote server I had management access to, and I could connect fine (speed was really fast, actually). I asked friends on other ISPs and the sites were also okay from their end. So I got suspicious and did some more network testing. It seems that whenever I try to access either of these sites, I just keep going around in circles, and I don’t really get beyond the Bayantel / SkyDSL servers. I’m stuck between 7600-gw4.bti.net.ph and gatewaynet-v50-rsvt-7606.bti.net.ph, which I assume are both Bayantel’s servers because of the bti.net.ph domain.

See screenshots of traceroute operations below.

Trying to access speedtest.net

Trying to access speakeasy.net/speedtest

I’m wondering if this is a deliberate move by Sky to prevent users from testing their DSL vs. practical connection speeds.

There are still alternatives, of course. There is dslreports.com/stest and bandwidthplace.com/speedtest . Of coures, there’s ookla.com, but as of my last checking, that site isn’t accessible either! And guess what–I get the similar traceroute results.

Something’s fishy here, Bayantel. You know I often recommend you guys whenever someone asks me about broadband/DSL. Now I might point people elsewhere.